4 Things I No Longer Believe

by admin on 10:22 am

One of the hard things about being an old fart in this internet marketing game is that your old speeches, products, and seminars come to haunt you.

So for the record, here are 4 THINGS I NO LONGER BELIEVE:

#1 The Right Market Research Makes You Invulnerable to Competition: I used to think no one could touch me in my old markets because I did so much research, I’d know so much more about the market than anyone else would.   It still truly IS  invaluable, but you have to make the time, energy, and resources to execute on all that intelligence, and keep executing as the market evolves.

Moreover, as people start seeing your success you definitely get a bulls eye painted on your back.  So I now believe it’s critical to engage in counter-intelligence, put up fake sites for your competitors to copy, and focus like crazy on a very small number of markets where you can continually build visitor value and execute on everything you learn. Oh, and like John Reese used to say “Make your money and then just shut up!” (Don’t go around talking about your markets except with your closest friends, mastermind partners, and mentors)

#2 PPC is a good enough traffic source to sustain a real business all by itself:   It’s not.  PPC is the best (but not the only) place to research and test a market, to identify your “money keywords”, optimize your sales engine, and build your visitor value.  But there are so many ways to get traffic in this Web 2.0 world (soon to be 3.0) that’s it’s crazy to obsess about PPC alone.

Moreover, PPC ads are always a deteriorating asset.  It’s just the nature of a Darwinian auction environment.  If you’re not constantly working on it, your campaign’s performance will constantly degrade.  If it’s not getting better, it’s getting worse.

The solution?  Build a profitable stream on PPC, and pump it for all you can, but not at the expense of SEO, social media, telemarketing, direct mail, and above all… a compulsively psychotic quest to build your visitor value by serving your best customers with ever more high end products and services.  (As Dan Kennedy says “the winner isn’t the one who pays least for the leads, the winner is the one who engineers their business to be able to pay the most”)

#3 Social Media isn’t really worth that much of your time:

In the past year, for those of you who’ve been following along, I’ve been warning people to avoid spending too much time considering Twitter, Facebook, etc. as possible traffic sources.

However, at the same time, I’ve engineered my research processes to incorporate them for market intelligence purposes.  (Note: This is taught in Month #2 of the Hyper Responsive Club and it’s one of the most amazing things I’ve ever discovered about how to reverse engineer the language and concerns of a market)

Well, I suppose not surprisingly, since I incorporated social media into the research process this year, the businesses people are developing on same are showing some decent conversions from the social media traffic.  (As is my Emotional Eating business by the way).  Not an overwhelming amount, but enough that I need to rescind my previous trash-talk, and enough that I’ve hired a team in the Phillipines (watch this Free Webinar Replay via my affiliate link by the way to see how I did that – a rather amazing resource) to start figuring out how to drive more social media traffic.

I still put PPC first, but with the new research process, social media’s (and in particular Twitter and Facebook) looking like a very attractive part of the roll out process.

#4) That it’s always possible, or even desirable, to launch a business in the black from day one. I’m taking a big risk by saying this, since a lot of my reputation was built on pounding ALL the risk you could out of a new business by exhaustively researching  a market using techniques I developed as a Fortune 100 consultant.

And people tend to talk about me as the guy who “launched 17 markets profitably IN A ROW”.

Well, first of all, that’s a big  fish story, which seems to have gotten bigger over time.  I did go into 17 markets profitably.  And most of them were in the black within a week or two after launching.  But they weren’t all sequential.  There were a lot of false-starts and red flag negatives which caused me to kill several markets over the course of that famed 18 months.  And there was one I flopped on early on.

Moreover, only 5 of those markets were anything to write home about, and then, only after working very hard to push them from fledgling profitability to serious monthly income and list building.  The rest were anywhere from a few hundred to a few thousand a month.

But here’s the thing … in today’s competitive environment, you’re doing yourself a disservice if you think you’re gonna  be profitable out of the gate.  There are literally 10x more advertisers than when I started.  Plus, in many (if not most) markets, the click costs are 5 times higher.   And marketers are MUCH more sophisticated in content management, follow up, and direct response in general.  Plus, of course, Google’s made it harder and harder for the little guy to advertise well.

So, just like in the real world, if you want to develop a real business, you’ve got to have a funding and cash flow plan to get you through your research + a few months of losses while you do your testing and develop your system.

“The name of the game is staying in the game until you win the game!” That’s my favorite thing I ever said.   Doing yourself the honor of researching your market and carefully planning cash flow is what empowers you to keep buying traffic and making incremental improvements until you’re profitable, and then WAY PROFITABLE.

Thinking you’ve gotta get out of the gate in the black is just a way to demoralize yourself before you even start. (I’m not saying to be stupid and just let money run out of your bank account month after month – but to have a realistic plan to inch your way to profitability with steady testing and product development)

Which is why I spent a good part of month #8 in the  Hyper Responsive Club reviewing a detailed spreadsheet model I use for cash flow forecasting prior to launching a business.

There,  I feel so much better! (Now if someone could just help me tell my Mom I no longer believe in Santa Claus I think my conscience will be totally clear)

Onwards and upwards!,

Dr. G :-)

PS – I’m going to open a few personal coaching slots in the next few weeks.  And in addition to the slots with myself, there  should also be a few available at HALF PRICE with one of my most successful students, who’s mastered the process and has already built a $250K/year business using my methods in a non-make-money niche.  Get on the waiting list please if you’re interested.

PPS – The Outsourcing Webinar Replay really IS worth watching (Note: affiliate link) if you’re not already familiar with this resource.

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{ 8 comments }

Paul Simister 06.01.10 at 10:59 am

A fascinating read Glenn.

I remember learning from Brian Tracy, three things that any manager needs to learn to say.

I was wrong
I’ve made a mistake
I’ve changed my mind.

It’s very liberating to be able to go into reverse.

Personally I’m not yet totally convinced about social media.

It’s the last one I have bigger problems with but that’s mainly because I hate it when a business start-up comes to me with a plan to splash the cash and lose money for the first year or even longer because “It takes at least one year for any business to get profitable.”

Planning to lose money gives an excuse to lose money and often disguises inaction and not learning from the messages the market is giving loud and clear.

It’s so easy to be on plan and lose money and reassure yourself that everything is OK.

The real world is tough but start up losses should be minimised by demanding results. Perhaps not avoided altogether but think weeks not months.
Just my two-penneth worth

admin 06.01.10 at 11:23 am

Paul – well said.

What I mean is, it’s fine to start on the read, but you should have a quantified and reasonable plan for steady progress.

And, as you might expect, my use of social media is very structured and focussed based upon the research findings :-)

(Note: I think you may have contacted Portia about doing a custom recording for your club – I told her that would be fine, so she has instructions to set it up with you when you’re ready)

Nick Hurd 06.01.10 at 11:23 am

Glenn -

Good info.

By the way, I watched the video, signed up for the course on Saturday and I’m hiring my first person today! I’m glad you brought that to my attention. It’s excellent.

Regards,
Nick Hurd
http://www.youreover50.com
http://www.reviews4biz.com

Paul Simister 06.01.10 at 12:14 pm

Glenn, I was delighted when Portia came back with your agreement.

I’m currently working on a framework for the interview and a list of questions to put you through your paces.

John Soares 06.01.10 at 3:17 pm

Glenn, thanks for sharing, and for your willingness to admit you’ve been wrong.

One particular section of this post inspired my blog post this afternoon, and may affect which products I’ll focus on in the near future.

Elonna Anderson 06.01.10 at 4:14 pm

Wow! I love your approach to eradicating old beliefs that no longer serve you!
Thank you, and just know I love your work.

John Chancellor 06.02.10 at 7:13 am

I wish there was a pill that would allow us to detach from long held beliefs that are no longer working for us. It would save us lots of time, money and heartache to be able to let go of things that are no longer true or no longer serve us. Unfortunately, this is a very difficult thing to do. We become so attached to our beliefs we can no longer see objectively.

Thanks for sharing this message and reminding us to continually do reality checks to see which or our beliefs we need to alter/let go of.

David Rothwell 06.23.12 at 9:11 am

Great post as ever Glenn, and I echo a couple of replies in that being honest with yourself and changing your opinions as your experience goes is a wise thing.

Absolutely agree on #2 – PPC traffic only (at least from Google); I’ve had a long-standing client leave recently because his AdWords traffic has practically evaporated this year. It’s due to the market – vastly fewer people are searching on his keywords now.

You still need to be adaptable in situations like that, because you can’t force the market and manufacture search – it’s finite.

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