PayPerClickSearchMarketing.com » Customer Service http://www.payperclicksearchmarketing.com Hyper Responsive Marketing for Achievement Oriented, Introspective Entrepreneurs Wed, 18 Jan 2012 13:36:35 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 The 80/20 rule suggests a very small percentage of customers are responsible for a very large percentage of your profits. Hyper-Responsive AdWords Marketing means optimizing your ads, landing pages, and your entire sales process for the most valuable customers in your market. Dr. Glenn Livingston is the CEO of RocketClicks.com, a full service online marketing agency managing millions of dollars of ad-spend each year. He's also successfully entered over a dozen PPC markets himself. Glenn Livingston, Ph.D. clean Glenn Livingston, Ph.D. glenn@howtodoubleyourbusiness.com glenn@howtodoubleyourbusiness.com (Glenn Livingston, Ph.D.) Psy Tech Inc. Hyper Responsive Marketing for Achievement Oriented, Introspective Entrepreneurs adwords, pay per click, ppc, market research PayPerClickSearchMarketing.com » Customer Service http://www.payperclicksearchmarketing.com/RSS-Small.jpg http://www.payperclicksearchmarketing.com/category/customer-service/ The Ultimate Customer Service http://www.payperclicksearchmarketing.com/the-ultimate-customer-service/ http://www.payperclicksearchmarketing.com/the-ultimate-customer-service/#comments Sat, 06 Jun 2009 16:55:07 +0000 admin http://www.payperclicksearchmarketing.com/?p=471 I challenge anyone to beat this customer service example.

Yesterday, Sharon and I went for a doctor’s appointment.  (We both work with two very special doctors in Maine who cured my Lyme disease after 10 years, completely removed my long standing migraine headaches, restored my energy, and basically gave me my life back)

Now here’s the thing.

We were supposed to stop at the Rite Aid and pick up a prescription to get an injection before the appointment.  We had called their office to ensure it was called in beforehand.

But when we got there 20 minutes before the appointment it was not there.

I telephoned my doc and left a voice mail message, but the bastard didn’t call me back.

Instead, literally 5 minutes later BOTH doctors showed up at the Rite Aid and re-wrote the prescription!

My docs – Scott Mulliken and Teresa Caprio
in Kennebunk, Maine (207) 985-1806

It was the best customer service I’ve ever experienced.

Do you have a customer service story to share?  Leave it below please!

And if you’re struggling with Lyme, or any medical problem which is perplexing you and you don’t mind the drive, I can’t recommend these docs more highly.

G :-)

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