From the category archives:

Quality Score

My Deepest, Darkest Secret

by admin on 1:03 pm

I really shouldn’t tell you this…

Every fiber in my being tells me it’s wrong…

It shouldn’t be like this…

I shouldn’t behave like this as a professional marketer, psychologist, and family man…

And I know many of you will drop me down several levels of respect when I reveal it…

Because there are some things we shouldn’t do as marketers (human beings!) no matter what the rewards…

But I’ve got ONE deep, dark secret which I’ve been holding way too long and it’s killing me…

So I weighed the options, considered the consequences, and have decided I’m ready to reveal the truth.

And the truth is (I totally can’t  believe I’m going to say this)…

I LIKE “SOUTH PARK”

There.

It’s out.

The shameful truth… I’m so embarrassed.

It started about 10 years ago when I had an 11 year old patient who started talking about the show, and I needed to tune into what he was saying.   (At the time, I had to watch LOTS of adolescent shows and listen to adolescent music to stay “hip” and able to connect with the kids)

And, what can I say, it got me…

I would feel a sense of inner disgust (even if you love it, you’ve gotta admit, it’s totally gross and “wrong”), but was simultaneously glued to the screen, then finally laughing my a__ off… all by myself while my wife left the room.

I knew I was hooked when I kept watching even after I had retired from my psychology practice.  ”Just one more show” I’d say to myself.

So there you have it.

Someone you might think is perfectly respectable, a pillar of the community, known to rock a room with a suit and tie and a highly intellectual marketing speech, secretly and maniacally laughing at an adolescent TV show any chance he can get.

Why am I telling you this?

Because if I were in your target market and you didn’t know my deepest, darkest secret, you’d be missing out on a whole set of metaphors and stories to use to connect with me.

And you know what?

MOST marketers do NOT know their market’s deepest, darkest secrets.  Most marketers barely know their market’s demographics (and are stumped when I ask them the difference between the demographics of their prospects and the demographics of their buying audience)

Getting at the market’s deepest, darkest secrets is at the core of effective emotional marketing.

To do it, you’ve gotta know how to interview people in a group to get them sharing, and make it socially acceptable to share things which they think are evil.

OH… and you’ve got to be comfortable with your OWN deepest, darkest secrets as well, or else you’ll prevent your audience from sharing theirs with you!

In a few weeks I’m going to be launching a very low end monthly webinar all about emotional marketing…  I hope you’ll watch for it and join us.  (I’m going to price it at a no-brainer level at first, maybe even as low as $17/mo, because in assessing what people really still need who’ve been through my systems, it’s this kind of personal experience in critiquing sites from an emotional perspective, finding emotional hot buttons, and translating them into the right consumer language and imagery to drive purchase)

Keep your eyes out.

Dr. G :-)

PS – “OMG, they killed Kenny!”

Hyper Responsive Club |  Total Conversion Code | Emotional Interviewing Service | Coaching |  Hourly Consults

{ 13 comments }

Bing Quality Score Best Practices

by admin on 12:50 pm

Hey, guess what PPC fans?

Now there’s TWO quality scores to contend with… oh joy oh joy!!!

Even better, there are NEW CHANGES to MSN’s quality score which are about to rock your world.

Never fear, Nicole Mennicke from Rocket Clicks to the rescue.

Below you’ll find a SHORT MP3 and MSN Quality Score Cheat Sheet .

(Don’t ever say I didn’t give you nothin’)

Dr. G :-)

RocketClicks PPC Management |  Do It Yourself |  Coaching | Total Conversion Code | Choosing Profitable Markets

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Hal Varian – Quality Score and The Google Ad Auction

March 31, 2010

Hal Varian is the chief economist at Google, and certainly one of the main forces behind the economics of the Adwords Auction AND Quality Score.   Google’s had this video available for over a year now, but NOT ONE PERSON I’ve spoken with about their Quality Score concerns had watched it. (Thanks to Rob [...]

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Content Network Negatives and Risk Management

February 16, 2010

According to Jered “The Content Network Exorcist” Klima (who has managed hundreds of thousands of dollars per month), there are nuances of negative site usage and risk management on the Content Network which elude virtually all AdWords users…
Things which Google themselves point out in the depth of their documentation…
Which have dramatic implications for how you [...]

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Getting More Profitable AdWords Impressions

February 1, 2010

Most of the Quality Score chatter online seems focused around dealing with low scores which make playing the game all but impossible.
But what about getting higher scores on keywords which are already performing for you?
What about moving from 6s and 7s to 9s and 10s?
And more importantly, how do you maximize your PROFITABLE IMPRESSIONS on [...]

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Why Ignoring AdWords is Never an Option

January 29, 2010

Here’s a conversation I repeat often which makes my brain hurt!
It goes something like this:
MARKETER:  ”I think Google’s become entirely too random and unfair with their Quality Score system, so I’m just going to focus on SEO”
GLENN: “OK, well, where does SEO Traffic come from?”
MARKETER: “Uhm, well, I guess it comes mostly from Google”
GLENN: “So, [...]

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Hidden Dangers of a High Conversion Rate

January 24, 2010

Hi Again
Today I’d like to talk about a subtle distinction in marketing strategy which often gets obscured by the ruthless focus on increasing click through and conversion. Surprisingly, we might not always want these metrics to be as high as humanly possible.
It all comes back to what we’re trying to accomplish in our [...]

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More Unusual Adwords Tips to Save Money in 2010

December 29, 2009

OK, well, the year is rapidly drawing to a close, so let me leave you with several additional quick adwords tips to save you money in 2010 (Thanks VERY much to Jerrold Burke, Jered Klima, Dan Zuzanski, Laureen Hoeft, Rob Sieracki, and all the rest of the Rocket Clicks PPC team for helping me compile [...]

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Unusual Things Never to Do in Adwords (#1)

December 24, 2009

I know it’s been a rough year for a lot of you financially.
One of the easiest places to find money is still, believe it or not, in your AdWords account.
So I thought I’d end the year with a list of 8 unusual things never to do in AdWords, one per day.
Watch the blog, work the [...]

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