One of the most compelling elements of your marketing is something you’ll never find in a textbook, in a marketing guru’s course, or taught at a seminar…
It’s your willingness to “Take a Stand Against the Madness”.
Here’s what I mean…
We live in a crazy world. So no matter what market you’re in, there’s madness: a kind of plague of overly simplistic, consensus driven thought which leaves people feeling desperate and alone, yet frightened to question authority.
Your ability to identify the madness, but more importantly your willingness to stand aside from it will distinguish you as a marketer like nothing else I know, because it’s this and only this which gives you the ability to connect with the consumer on the deepest level… to relieve the deepest desperation and despair they’re feeling as a result of living in an insane world.
Moreover, in every market there’s a general madness which obfuscates the most fundamental truths people really need to know, and then a specific madness which prevents people from learning the features and functions they should really be looking for.
For example, the general madness in OUR market (internet marketing) is the notion of the 4 hour work week, and that one can be making a full time living within just a few months. (The truth is it’s more like going to college to get another degree…you should definitely do better with the degree if you pick the right school, but it usually takes a few years and you don’t get a million dollar job right after you graduate, you get a career path you’re happy with instead)
The specific madness is the idea that (a) you can shout emotional benefits at people and they’ll buy (you’ve gotta link emotional benefits to concrete and specific points of difference–real features and functions which distinguish you from the competitors and make sense in the context of the emotion you’re promising to deliver); (b) you can find points of difference by looking at FAQs (when the truth is that frequently asked questions are also frequently answered).
In the “emotional eating” market (the one I demonstrate entering in the hyper-responsive club from month 3 onwards), the general madness is the notion you lose weight for good in 30 days, while the specific madness is the idea you have to learn “how to handle” your cravings (rather than methodically embracing the life force which is behind them without guilt or stress)
In both these situations, there’s a distinct relief which arises as people come to see you take a stand. They feel less alone. They think you’ve “got something special”.
And in fact, you must “have something special”, or your project is unlikely to work as more than a commodity play, squeezed on thin margins in the long run.
Now here’s the kicker…
To have something special, you’ve got to be willing to BE someone special…
Which means you really DO have to be willing to take a stand against the status quo…
To rock the boat…
To be hated by many.
It also means you have to be willing to be changed by your market… to love them so much you’ll give up notions which, going into the project, were critical to the security of your sense of self. (For example, in emotional eating, I thought I was going into the market to help people be more disciplined with their food, and instead I learned that the desire for discipline, in part, was a manifestation of an unhealthy fear of food… this challenged my day to day life in a fundamental way)
Are you willing to take a stand against the madness?
I really don’t think there’s any other way.
Food for thought,
G
Hyper-responsive club


{ 8 comments… read them below or add one }
Glenn, I totally agree that it’s crucial to be who we are, to say what we think, to be truthful about how we see the world, and why.
I haven’t been in the online marketing world for long, but I do know from my own experience selling information products that it\’s not easy, and it\’s not quick.
Excellent post Glenn! Wow, I think I’m being changed by my market at this very moment. As I follow your recommendations in the Hyper-Responsive Club and truly listen to what my customers want it is indeed challenging me to be different.
The epiphany for me is that this shift is not just toward being “different”; it’s toward me being more authentic as a marketer and a human being.
It’s scary and exciting at the same time–an emotional combination that tells me I’m on the right track.
Thanks for all you do,
Mark
Mark … I’m honored another psychologist could “grok” what I’m saying here, and that you’re taking it to heart in your own market.
Which motivates me to share this: one of the ways I was personally changed by teaching internet marketers was to realize I hadn’t escaped the personal responsibility inherent in psychological practice, I’d actually entered more deeply into it on a grander scale.
Providing guidance in this field is kind of like a stewardship… people entrust you with their hopes and dreams here at least as much as they do in psychotherapy. And it requires at least as much compassion to help them build coping (marketing) skills, face the harsh realities of the world (marketplace), and forge forward in spite of difficult obstacles, better prepared for the journey.
Perhaps that might help you draw upon your own background for success.
(All of us, psychologists or not, can think of experiences in parenting or caring for someone we love… there’s always been a time when to be strong for them, we needed to stand aside from the madness)
Onwards and upwards
Glen, there must be an echo in my space as well. I have found that in order to differentiate my self from the pack of “me too” I have to give completely of myself. Almost to the point of self-sacrifice before I see any tangible results from my efforts.
People get bombarded from so may offers that they are skeptical to trust without substantial proof, a list of credible case studies or a strong referral source. It just seems you have to prove your willingness to set aside your own self-serving interests and adopt a empathy for your client’s needs. This preeminence, as it was termed, takes a concerted effort before people will begin to transfer their trust and credibility. Thanks for your keen insight and understanding of the human need. Todd
yah,
why should’nt I
I am a complete newbie to this field of direct/network marketing and yet I also ‘Grok’ – I think!. (RH would be pleased)
We have to put ourselves in a position to be able to supply what they (“the market”) want/need.
It’s not purely, or even simply , about what WE want.
Glenn,
Thanks. Great article!
Heard it said that “you either stand for something or you fall for everything”
Too many people don’t take stands for anything and miss out on a truly fulfilling life…. one with low “lows” and subsequently high “highs”.
We all sit down at a banquet of consequences. I can’t imagine how horrible the banquet and food would be by simply drifting through life. No, we all have the seed of unique greatness in us that we must deliberately nourish to enjoy a true feast.
Thanks for taking a stand against madness!
Blessings
Chris
Glenn
Your right and yet there is more madness in this world than meets the eye, see the DVD “Money as Debt” and plenty more down that rabbit hole. Red pill anyone?
And thank you for your generosity. Just need to get the numbers up before I become a client.